p8

Witness statement
Learner name		Jordan McQueen
Qualification
Unit number and title
Assignment
Description of activity undertaken (please be as specific as possible)
Using the computer system provided, carry out the following routine maintenance: • Create a file structure under user as follows A folder labelled with your name and within this folder create 3 folders labelled Home, Work and Study • Configure the operating system to perform the following: • back-up procedures • automatic scheduling and deletion of unwanted data • archiving • defragmentation • deleting temporary files • Cleaning keyboard, mouse, display screen of the computer provided • replacing consumables printer paper in the printer provided • replacing the damaged mouse
Assessment and grading criteria
Task 4. undertake routine maintenance tasks on a standalone computer system. P8
How the activity meets the requirements of the assessment and grading criteria, including how and where the activity took place
He did it in IV6; he deleted unwanted data and temporary files, archived files and made a back up file. He then defragmented the computer to speed it up. He created a folder labelled with his name and then created 3 more folders within that folder labelled home, work and study.
Witness name	Sven Gadsden		Job role
Witness signature			Date
Assessor name
Assessor signature			Date

p7

Test	Expected outcome	Actual outcome	Action required
1.       software applications open and work as intended. I will open up Photoshop to see if any issues occur.	To open Photoshop without any issues.	It opened with no issues.	No action was required.
2.       default folder settings are correct. I will open a folder containing word documents.	The folders will open correctly.	When i opened the folders they opened to the correct place very quickly this shows the folders settings are correct.	There is no action required because it worked correctly.
3.       desktop shortcuts go to the right place. I will open the Google chrome shortcut which should take me to the Google homepage.	The shortcuts will be displayed on the desktop and when they are opened, they should take me to the correct place.	When i opened the desktop short cut called pictures it took me to the file pictures on my computer so this worked well.	It worked well so i did not need any actions for this.
4.       the correct device drivers are installed. I will plug in a keyboard and mouse.	It should allow me to use the correct external devices for the drivers.	I was able to use the device.	No action was needed.
5.       the correct paper sizes are set for printing. I will print out an A4 size document.	I expect to print an A4 sheet of paper.	It printed an A4 sheet.	No action was required.
6.       menu options work as intended. I will open the start menu and open a program from there.	I should be able to open any program from the start menu without fault or error.	No issues occurred and i was able to open any program from the menu.	No issues occurred so no action was needed
7.       the correct date and time are set. I will compare the time and date to my watch and phone.	The correct date and time are set.	The date and time were set correctly.	No action was needed.

p6

Witness statement
Learner name		Jordan McQueen
Qualification		BTEC National 1st certificate in IT
Unit number and title		Unit 2 computer systems.
Assignment		Set up and maintain a computer system
Description of activity undertaken (please be as specific as possible)
Task 2 (P6) Using the computer system provided: Change the icon size to large Change the font size to large colour/background to red
Assessment and grading criteria
P6.configure a computer system to meet user needs
How the activity meets the requirements of the assessment and grading criteria, including how and where the activity took place
A stand-alone computer was set up in IV6. The listed system changes were made under supervision. He could change the icon size, the font size and change the red background to red without difficulty.
Witness name	Sven Gadsden		Job role
Witness signature			Date
Assessor name
Assessor signature			Date

p5

Witness statement
Learner name		Jordan McQueen
Qualification		BTEC National 1st certificate in IT
Unit number and title		Unit 2.2
Assignment		Set up and manage a computer system
Description of activity undertaken (please be as specific as possible)
After making a successful start in your role as an IT trainer for the IT Support Department of RS Components, you have been have been asked to prepare training material of a more advanced and practical kind. Before you are allowed to do this you are required to prove your abilities in hardware and software upgrades. Task Achieved Date achieved Connect a monitor to a computer Yes 09/05/13 Connect a keyboard to a computer yes 09/05/13 Connect a mouse to a computer yes 09/05/13 Demonstrate where the graphics card is installed yes 09/05/13 Install MS Office 2003 yes 13/05/13 Install MS security essentials yes 13/05/13 Create a user account yes 13/05/13 Configure system software, application software and documents yes 13/05/13
Assessment and grading criteria
P5 set up a standalone computer system, installing hardware and software components [SM3] For P5, learners must install at least one hardware and one software component in a stand-alone system. This is best evidenced with a witness statement or observation record and screen shots. Learners must use suitable safety equipment/tools and pay due regard to health and safety issues.
How the activity meets the requirements of the assessment and grading criteria, including how and where the activity took place
Describe how your peer achieved the above criteria; explain where you witnessed the activity. He did the first four activities in IV5 during the lesson on the 9th may. The monitor, keyboard and mouse were connected through the usb ports. The graphics card had to be behind the VGA input to connect properly. Installing MS office 2003 and security essentials was a simple task. After this, he created a user account by opening the control panel and then selecting user accounts.
Witness name	Sven Gadsden		Job role
Witness signature			Date
Assessor name	Chris Sumpter
Assessor signature			Date